Privacy Policy

London Focusing (londonfocusing.com) — Workshops & Courses Website

Last updated: 15/08/2026

This privacy policy explains how London Focusing (“we”, “us”, “our”) collects, uses, and protects personal data when you visit londonfocusing.com (the “Website”), book a workshop or course, or otherwise interact with us. We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. Who we are

We are the data controller responsible for your personal data.

  • Business name: London Focusing Ltd
  • Legal structure: Private Limited Company
  • Contact email: londonfocusing@gmail.com
  • ICO registration number: Z2362090

2. What personal data we collect

We collect personal data in the following ways:

2.1 Information you give us directly

  • Contact Details: Your name, email address, phone number, or postal address when you make an enquiry, book a workshop or course, or subscribe to our newsletter.
  • Booking & Workshop Data: Details you share in booking forms, your training background, and any specific health or access requirements you choose to share for in-person workshops.
  • Communications & Feedback: Any information or messages you send us via email, as well as feedback, testimonials, or survey responses you choose to provide.

2.2 Information collected automatically

  • Technical & Usage Data: When you visit the Website, we automatically collect data such as your IP address (which is anonymised where possible), browser type, time zone, device information, and details about how you interact with our pages. This information is collected via cookies and similar technologies to help the site function correctly and to understand user engagement.

2.3 Information from third parties

  • Where applicable, data from booking or events platforms (e.g. Eventbrite) or video-conferencing providers (e.g. Zoom) used to deliver online workshops.

3. How we use your personal data and our lawful basis

We only use your personal data where we have a lawful basis to do so under UK GDPR:

Purpose

Lawful basis

Processing bookings and delivering workshops/courses you have purchased

Performance of a contract

Responding to enquiries and providing customer support

Performance of a contract / Legitimate interests

Administering BACS payments and verifying transactions

Performance of a contract / Legal obligation

Sending marketing emails and newsletters

Consent (you can withdraw this at any time)

Improving the Website and understanding how it is used

Legitimate interests

Complying with tax, accounting, and legal obligations

Legal obligation


We will not use your personal data for purposes that are incompatible with those set out above without telling you and, where required, obtaining your consent.

4. Sharing your personal data

We do not sell your personal data. We may share it with:

  • Booking and scheduling platforms used to manage workshop/course sign-ups.
  • Email marketing providers (e.g. Mailchimp) if you have subscribed to our mailing list.
  • Video-conferencing providers (e.g. Zoom, Google Meet) for delivering online workshops.
  • Website hosting, analytics, and IT service providers who support the operation of the Website.
  • Professional advisers (accountants, insurers, legal advisers) where necessary.
  • Regulators, tax authorities, or law enforcement where we are legally required to do so.

All third parties are required to respect the security of your data and to treat it in accordance with the law.

5. Payment processing

We do not collect or process payments directly through the Website. Payments for workshops and courses are made via direct bank transfer (BACS).

We will provide our business banking details to you via email to facilitate payment. We do not collect or store your personal credit card or bank account details, except for the transactional information (such as your name and reference) that automatically appears on our business bank statements for accounting purposes.

6. International data transfers

Some of the third parties we use (for example, cloud hosting, email marketing, or video-conferencing providers) may be based outside the UK, including in the United States or the European Economic Area. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreement (IDTA), an adequacy decision, or Standard Contractual Clauses with the UK Addendum.

7. How long we keep your data

We keep personal data only for as long as necessary for the purposes it was collected:

  • Booking and customer records: for the duration of our relationship and for 6 years afterwards to meet accounting and tax obligations.
  • Marketing contact details: until you unsubscribe or ask us to delete them.
  • Enquiry data with no follow-up booking: typically 12 months.

We may retain data for longer where required by law or to establish, exercise, or defend legal claims.

8. Cookies and similar technologies

The Website uses cookies and similar technologies to ensure core functionality, remember your preferences, and (where you give explicit consent) help us understand how visitors use our site.

Non-essential cookies are only set if you opt-in via our cookie consent banner, in line with PECR. We use WPConsent to manage these choices. This plugin sets a strictly necessary cookie on your browser to remember your consent status, and it securely stores a localised, anonymised record of your choice (consent token, timestamp, and anonymised IP) on our WordPress database to demonstrate our legal compliance.

You can manage, alter, or withdraw your consent at any time using the cookie settings tool on the Website, or by clearing your browser settings.

Category

Purpose

Cookie Provider / Lifespan

Strictly Necessary

Required for the Website to function safely and remember your privacy choices.

WPConsent (Stores consent status; active for 1 year) [1]

Analytics

Helps us understand how visitors use the Website so we can improve our courses.

Google Analytics (Only deployed if you opt-in)

9. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data, in certain circumstances
  • Object to or restrict our processing of your data
  • Request that your data be provided to you or transferred to another provider (data portability)
  • Withdraw consent at any time, where processing is based on consent (e.g. marketing emails)

To exercise any of these rights, contact us at londonfocusing@gmail.com. We will respond within one month, as required by law.

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk or 0303 123 1113.

10. Children’s data

Our workshops and courses are aimed at adults. We do not knowingly collect personal data from children under 16 without appropriate parental/guardian consent. If you believe a child has provided us with personal data, please contact us so we can remove it.

11. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including secure hosting, access controls, and staff training. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Changes to this policy

We may update this privacy policy from time to time, for example to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last updated” date above. We encourage you to review this policy periodically.

13. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Email: londonfocusing@gmail.com